In the winter months of 2016, Claudia Gonzalez*, a mother of three living in Brighton Park, unexpectedly lost her job. Though she aggressively searched for alternative employment, she couldn’t keep up with rent payments for her apartment.
The sole provider for her family, Claudia needed some outside support to keep a roof over the heads of her two sons and daughter, who were all enrolled at a local elementary school. Stable housing is a necessity for all individuals, but especially for students who require a strong foundation to learn and succeed.
That’s why the staff of their school referred Claudia and the family to Brighton Park Neighborhood Council’s Success and Stability Program. Funded by the Siemer Institute, an organization that oversees a network of programs intended to stabilize families, the Success and Stability Program provides wrap-around services to families’ experiencing housing insecurity.
Participating families have a school-aged child and are homeless, at-risk of being homeless or living in an unstable living environment, such as couch surfing or living with multiple families in one home. Families with parents who are undocumented or formerly incarcerated, as well as those displaced from other countries or U.S. territories, especially benefit from the program, as they face even greater barriers to obtaining housing and employment.
A nationwide organization, Siemer Institute solely partners with local United Ways, who, in turn, facilitate the Success and Stability Program in communities of greatest need. In the Chicago region, United Way partner agencies in Brighton Park, Auburn Gresham and West Chicago host the program.
Stationed in local schools, the Success and Stability case managers are assigned dozens of families, like Claudia’s, to help the parents address the root causes of their challenges, craft goals to address those challenges and execute those goals. “By strengthening the household, you empower the parents so that the children are cared for and can thrive,” said Kimberly Richards, a program case manager from Auburn Gresham. Some common goals that parents make include avoiding eviction, finding affordable housing or saving for a home.
Caseworkers approach this work with the intention of creating a healthier environment for the students to learn and achieve. “You can’t do homework when the lights turn out in the shelter. When you know your parents are worried about paying rent, you can’t focus on school,” said Jenny Hansen, United Way of Metro Chicago’s senior manager of Safety Net and Basic Needs. “If you’re hungry, tired or stressed because of eviction, you can’t learn. If we want kids to be successful in school, we need to stabilize the family.”
In addition, case managers also provide referrals to other social service programs to resolve families’ outstanding needs, like unemployment, gas and electric assistance, counseling services and student-learning programs. “We focus on bettering the person themselves,” said Hilda Martinez, a case manager in Brighton Park. “We’re not focusing on just the financial aspects but trying to make them a better person as a whole – each individual in the family, as opposed to just the parent or the child.”
Claudia’s enrollment in Brighton Park’s program did just that. After enrolling in the Success and Stability Program, she set three goals – to find employment, not to be evicted and to become more involved in her children’s interests.
With the assistance of her case manager, Claudia was able to speak with her landlord and discuss her situation to avoid eviction while looking for a job. Her case manager also referred her to agencies where she received rental assistance to pay her overdue rent and utility bills.
A few weeks later, Claudia was connected to an employment opportunity that fit her children’s school schedule and allowed her to cover her rent, avoiding eviction.
At the time, her children were struggling with the separation of their parents and their unstable living conditions, so their case manager connected them to counseling services. They were also able to enroll in after-school activities in the Brighton Park neighborhood, giving them access to new opportunities and support systems.
In August 2016, after six months of hard work, Claudia successfully completed the program. While she achieved her goals and her situation was stabilized, she also managed to go above and beyond her initial objectives. Claudia opened her first savings account and, later, was able to purchase a car, a feat that will make other resources and activities more accessible to the family.
Most importantly, at the end of the school year, the children’s grades and behavior in class drastically improved. With dedicated support from her case manager and a strong commitment to bettering the lives of her children, Claudia and her family left the Success and Stability Program better prepared for the days ahead.