Working At United Way

Culture | Values | Diversity Statement | Benefits | Recognition


United Way’s culture is one of diversity, inclusiveness and enjoyable collaboration amongst staff. United Way prides itself on being a professional, business-casual environment, working to make a meaningful, measurable impact in the community. Our long-standing reputation as the largest, non-government funded non-profit in the nation appeals to individuals who have a strong philanthropic passion, deep compassion for people and whose interests lie in promoting self-sufficiency and helping to build better communities with their talents.

What makes us great? United Way employees are talented, hard working individuals, so creating a positive work experience is what we strive to do. Education is the cornerstone to success, and United Way believes in supporting its employees by offering professional development opportunities and giving employees the time needed to pursue educational goals. Our Senior Management team has an open-door policy and is always open to ideas to help United Way grow. We believe that work/life balance is an important element of employee retention; therefore staff is offered the opportunity to be flexible with their work schedules.


Our values are the bases for all interaction between United Way and its partner agencies, supporters, volunteers, staff and the public in general.

Integrity: We commit to conducting ourselves honestly, ethically and respectfully in all interactions, regardless of position or department. We are entrusted with personal information, countless volunteer hours and millions of dollars. This unique position of trust deserves the utmost reverence.

Respect: We commit to acknowledging each contributor’s expertise and opinions. We allow every employee to own and drive her or his function in pursuit of community impact. Through individual empowerment and recognition, we safeguard the continual vitality of the organization.

Teamwork/Collaboration: We commit to working together to find solutions. We engage in courteous discourse and exchange our personal need to be right with the goal to make it right. We come to the table determined to create outcomes that benefit the long-term health and vitality of United Way and the community.

Diversity: We commit to supporting our diverse workplace and the synergy that our diverse backgrounds, perspectives and talents create. Our diversity reflects the many communities we touch and serves as the foundation for innovation, growth and the sustained success of our organization. These values remain the foundation for all activities. New staff and volunteers who have been added to the United Way family will be introduced to our values and how they operate in all our activities.

Diversity Statement

At United Way, we recognize that our employees are the key to building and sustaining the organization’s record of quality service and growth. In order to attract, retain and advance the best people, we are committed to making United Way a great place to work by creating an inclusive and welcoming work environment.

We believe an inclusive workplace enables us to utilize the talent of our diverse workforce to improve the quality of our work and grow our organization. Furthermore, this priority is fundamental to giving everyone the opportunity to achieve her or his personal and professional goals. This environment is imperative to the organization’s ability make meaningful, measurable impact in the community.

We believe the term “diversity” incorporates all the characteristics that make us both alike and unique: our backgrounds, cultures, nationalities, lifestyles, identities, gender, points of view, approaches to solving problems, ways of working and views of personal and career success. We believe that our diversity program enhances our ability to achieve our mission by:

  • Maximizing marketing and fundraising efforts to new donors and volunteers
  • Attracting middle market/private companies, which include women and minority-owned ventures and are current growth opportunities.
  • Connect with communities and groups who invest seriously in internal diversity initiatives via partnerships with mutual benefit.
  • Attracting more employees/volunteers who view United Way as an organization which promotes excellence and inclusiveness
  • Enhance innovation and team decision-making skills.

United Way’s role in our community dictates that we hold ourselves to standards which exceed legal requirements and normal practices. Toward that end, we have developed a Diversity Program that is instituted throughout our system and impacts every activity in which we are engaged.


As an employee of United Way of Metropolitan Chicago (UWMC), you receive a competitive benefits package designed to meet the needs of today’s diverse workforce. Below is a synopsis of the benefit packages available to all eligible employees. Upon hire, UWMC provides employees with detailed information and plan documents to assist with benefits enrollment.

Benefits include:

  • Blue Cross and Blue Shield of Illinois Medical Coverage
  • Guardian Dental Coverage
  • EyeMed Vision Coverage
  • Flexible Spending Account
  • Paid Time Off (including nine holidays per year)
  • Short and Long Term Disability
  • Life Insurance & Accidental Death & Dismemberment
  • Allstate Catastrophic Insurance
  • 403(b) Savings Program–Thrift
  • Bright Start Illinois’ 529 College Savings Plan
  • Parking Savings
  • Employee Assistance Program
  • Family Medical Leave
  • Bereavement Leave
  • Jury Duty Leave
  • Military Leave of Absence


To United Way, recognition is employees acknowledging the efforts of their peers at every level of the organization. When we recognize each other for upholding the core values of the organization, co-workers become more like family and we become genuinely invested in each other’s success.