Open Position

Account Liaison – Resource Development

Department: Resource Development

Reports To: Director, Corporate Partnerships

FSLA: Non-Exempt, Hourly


The Account Liaison is a fundraising professional hired for a short-term assignment (3 months) and is accountable for providing high-level support to the Resource Development Department on all components of the United Way of Metro Chicago’s fundraising campaign (planning, organization, implementation and successful completion of the current year’s campaign).


  • Serve as backup to the Relationship Manager on all aspects of account management which includes working with Campaign Leaders to schedule, plan, facilitate, manage, and/or assist in campaign fundraising activities, such as: kick-off events, employee solicitation meetings and volunteer projects (Days of Caring).
  • Demonstrate comfort and effectiveness in soliciting financial contributions from various donor companies.
  • Consistently use the UWMC database to maintain accurate and timely records of all information for each account.
  • Conduct or assist in training sessions for company campaign solicitors to include information on community building programs and on the process for raising and investing funds.
  • Address employees at campaign events using United Way messaging, and serve as an ambassador at all times by communicating the mission of United Way of Metropolitan Chicago.
  • Undertake administrative duties as required (ordering campaign supplies, assembling presentation materials, scheduling appointments, etc.).
  • Research business development opportunities to generate new resources for United Way.
  • Performs other responsibilities as assigned by the management team.


  • Bachelor's degree preferred or 2-3 years of equivalent experience in fundraising, account management, or sales. Experience utilizing Consultative Selling practices a plus.
  • Customer-focused, data driven, innovative, and results oriented. Strong problem-solving, critical-thinking, and judgment skills required.
  • Polished written and oral communication skills. Comfortable presenting and articulating United Way of Metro Chicago's message in front of large groups.
  • Possess a collaborative spirit, as well as the ability to multi-task and prioritize concurrent projects and day-to-day tasks within a fast-paced dynamic environment.
  • Meticulous attention to detail and consistent delivery of high-level customer service.
  • Must be able to occasionally work non-traditional work hours.
  • To achieve fundraising goals, spends 50% of time in the field with accounts. Must possess a valid Illinois Driver’s License and have access to a vehicle when necessary.
  • Proficient with Microsoft Office Environment (Word, Excel, PowerPoint and Access) is desired. Relational Database experience is preferred.


  • Guided by a clear set of Core Values and Behaviors - Humble, Hungry, Mission Driven and People Smart, you will join an impressive group of individuals and contribute your diverse set of experiences, skills and characteristics to the organization.
  • Accepts guidance and responds well to feedback.
  • Displays maturity, good judgment, enthusiasm and personal motivation.
  • Strong interpersonal skills including the ability to anticipate workload and effectively cultivate and leverage relationships with colleagues to meet deadlines.
  • Collaborative entrepreneurial spirit, ability to multi-task and prioritize concurrent projects and day-to-day tasks within a high production and fast-paced environment.

To view the full position description, including requirements and core responsibilities, and to apply for this role please click here.